CDRouter Support

QA Cafe License FAQ

knowledge-base version 11.3

Do I need a license to run CDRouter?

Yes. All CDRouter instances require an active perpetual or subscription software license. Perpetual licenses permit the use of a CDRouter instance running specific releases indefinitely. Subscription licenses permit the use of a CDRouter instance for the duration of the subscription period only. All software licenses are node locked to a specific NTA1000 system.

Where is the license located?

CDRouter software licenses are located in the /etc directory on the system where the software is installed.

How do I get a license?

For new purchases QA Cafe will install the appropriate software license on the NTA1000 prior to shipment. All new CDRouter systems will be ready to run out of the box.

Existing software licenses may be updated at any point. This typically occurs when:

  • a new add-on is purchased
  • a subscription license is renewed
  • the maintenance and support agreement (MSA) for a perpetual license is renewed

Updated software licenses are available on the QA Cafe Customer Lounge and must be installed before any new functionality is unlocked within CDRouter.

Please see the section below titled “How do I install a new license?” for instructions on installing new licenses.

What is the system ID?

The system ID is a unique identifier used by QA Cafe to identify a CDRouter instance. The system ID is displayed as a 32-character text string.

How can I find the system ID?

The system ID for a CDRouter instance is displayed on the Basic Info tab of the System page within the CDRouter web UI find the System-ID.

Basic Info Tab

Alternatively, the system ID can also be displayed by running the cdrouter-cli -show-system-id command from a terminal window on the system. For example:

[root@cdrouter]# cdrouter-cli -show-system-id 

Your system ID is: 237a6c003158eacba43d20b858f999e4

Do I need a new software license for every release of CDRouter?

No. New CDRouter releases will install on systems with an active software license if the release was built prior to the expiration date of the installed license.

Will my CDRouter instance expire and stop working?

Possibly. CDRouter supports both perpetual and subscription based licensing models. The terms and conditions vary based on the type of software license installed.

  • Perpetual Licenses: Perpetual licenses permit the use of a CDRouter instance running specific releases indefinitely. If a perpetual license expires, the CDRouter instance will remain enabled, however, it will no longer be eligible for maintenance and support including software upgrades.

  • Subscription Licenses: Subscription licenses permit the use of a CDRouter instance for the duration of the subscription period only. If a subscription license expires, the CDRouter instance will be fully disabled. If expired, all CDRouter features including (but not limited to) running tests, accessing the web UI or API, managing, viewing or modifying saved results will be disabled.

How do I install a license?

CDRouter software licenses can be updated automatically over the internet via the CDRouter web UI or command-line, or manually by copying the license file to the /etc directory on the system.

For detailed instructions on the various license update methods, please see this Knowledge Base article.

How can I tell when my license expires?

The license expiration date is displayed on the Home page within the CDRouter web UI.

CDRouter Home Page

The license expirate date can also be displayed by running the command cdrouter-cli -info from a terminal window on the system:

[root@cdrouter]# cdrouter-cli -info
Starting /usr/cdrouter/bin/cdrouter-cli Fri Feb 01 10:54:56 EST 2019
Copyright (c) 2001-2019 by QA Cafe
Version 11.2.0 (db021f3 release_11_2), built 2019-01-31 10:11:49 by nightly@cdr-forge6.lan (x86_64)
OS: CentOS Linux 7.6.1810 (4.14.84-1.el7.qacafe.x86_64)
CPU: Intel(R) Core(TM) i7-4790S CPU @ 3.20GHz
Loaded modules from: '/usr/cdrouter/tests'
Start command: /usr/cdrouter/bin/cdrouter-cli -info
System ID: da515034731c9d770fd5a1a51b34ff05
Registered to: "QACafe"
Maintenance, support and upgrades until: 2019-06-11
License expires on: 2019-06-11
Test suite: cdrouter
    Multiport   is enabled
    IPv6        is enabled
    Storage     is enabled
    IKE         is enabled
    TR69        is enabled
    TR69-EDM    is enabled
    Nmap        is enabled
    BBF.069     is enabled
    SNMP        is enabled
    Performance is enabled
    ICS         is enabled
    DOCSIS      is enabled
    USP         is enabled
NTA1000 serial number: NTA1000-10573
NTA1000 platform: 5
NTA1000 image: 5.3.19
[root@cdrouter]#

What about CDRouter add-ons?

CDRouter add-ons are extension modules that provide additional functionality and test-cases to the base platform. Several add-ons are available, including:

CDRouter add-ons must be purchased and enabled within the software license before any add-on specific functionality can be unlocked and used. Add-ons can be enabled on any CDRouter instance that has an active perpetual or subscription license.

Please contact sales@qacafe.com for more information on specific CDRouter add-ons.

Do I need a license for the demo version of CDRouter?

Yes. The demo version of CDRouter requires an active demo license which can be obtained from the QA Cafe Customer Lounge.

For more information on the demo version of CDRouter, or to inquire about the CDRouter demo, please contact sales@qacafe.com.

For setup and installation instructions for the demo version of CDRouter, please refer to this Knowledge Base article.

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CDRouter is made by QA Cafe, a technology company based in Portsmouth, NH.

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