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Decode Options

If there are site-global preferences that your organization needs, you can edit the global preferences file:


In some cases, changing decode options can have a big impact on performance. Other options may impact a CloudShark analysis tool. We recommend that you only introduce new decode option after consulting or as directed by another support article.

You can restore CloudShark’s default behavior by updating this file to contain only the following:

tcp.desegment_tcp_streams: FALSE

Supported Preferences

By logging into your CloudShark system using ssh you can also get a list of the currently supported preferences and their default value by running the command:

$ /usr/cloudshark/bin/tshark -G currentprefs

Applying changes

The following commands will log all users out of CloudShark!

To apply the changes to the global preferences file run the following commands:

systemctl restart memcached
systemctl restart cloudshark-traceframe